Reseller Services Portal
Comprehensive Reseller Services Portal Training
By automating the contract-management process, this web-enabled application makes it nearly effortless to track maintenance contracts, warranties and leases, and ensures you'll capture 100 percent of the contract annuity revenue available.
Log on to the Reseller Services Portal and receive immediate notification of any warnings, product updates or pending approvals that require attention. Then use the portal's interface to:
• Renew services contracts -- receive automatic e-mails 30, 60 and 90 days prior to contract expirations -- when you "opt in" to the Reseller Services Portal
• Register new products for future renewal revenue
• Automatic HP product registrations when end client information is provided at time of purchase
• Attach new services to uncovered assets
• Refresh products for growth opportunities
• Increase your SMARTnet revenue with real time pricing via Cisco Online Quoting
• Manage customer accounts more efficiently
You also can give your customers the option of viewing their services portfolios and previous maintenance contract purchases. This helps them forecast and budget more effectively while strengthening their relationships with you by positioning your company as a total technology partner.
Reseller Services Portal - Tools and Information:
• Cisco RSP Training video
• Password Access [PDF file, 125 KB]
• Reseller Presentation [PPT file, 5.5 MB]
• Reseller Services Portal Case study [PDF file, 184 KB]
• RSP Bulletin [PDF file, 178 KB]
• Customer Registration Process – Self Registration [PDF file, 63 KB]
• Customer Registration Process – Auto Registration [PDF file, 53 KB]
• Customer Registration Process – Bulk Registration [PDF file, 47 KB]
Manufacturer Warranties
Uncover revenue and growth opportunities through a comprehensive selection of services to help grow your business and provide complete product. Ingram Micro Manufacturer Services includes thousands of services from more than 100 manufacturers and service providers.
Services offered include:
• Help desk - vendor phone and internet support
• Installation - vendor software installation
• Warranty and Maintenance - vendor extended, upgrade warranties and renewal maintenance
• Professional services - vendor consulting, deployment, configuration, monitoring and inventory services
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