Ingram Micro: Services Division Programs | Warranty Contract Management
   
  Warranty Contract Management
Reseller Services Portal
Key Service Manufacturer Sites
Manufacturer Warranties

 

Warranty Contract Management

Reseller Services Portal

By automating the contract-management process, this web-enabled application makes it nearly effortless to track maintenance contracts, warranties and leases, and ensures you'll capture 100 percent of the contract annuity revenue available.

Log on to the Reseller Services Portal and receive immediate notification of any warnings, product updates or pending approvals that require attention. Then use the portal's interface to:

  • Renew services contracts -- receive automatic e-mails 30, 60 and 90 days prior to contract expirations -- when you "opt in" to the Reseller Services Portal
  • Register new products for future renewal revenue
  • Automatic HP product registrations when end client information is provided at time of purchase
  • Attach new services to uncovered assets
  • Refresh products for growth opportunities
  • Increase your SMARTnet revenue with real time pricing via Cisco Online Quoting
  • Manage customer accounts more efficiently
You also can give your customers the option of viewing their services portfolios and previous maintenance contract purchases. This helps them forecast and budget more effectively while strengthening their relationships with you by positioning your company as a total technology partner.

Reseller Services Portal - Tools and Information:

Cisco SMARTnet

Use this free, web-based tool to help you identify:

Service contracts ready to expire
Assets you've sold that need coverage
Product-refresh opportunities
Order SMARTnet renewals


Reseller Services Portal
Request your ID and password.
servicenow


You will need your log in and password to enter the portal.
enter portal

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Key Service Manufacturer Sites

Participating Manufacturers

Microsoft

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Manufacturer Warranties

Uncover revenue and growth opportunities through a comprehensive selection of services to help grow your business and provide complete product. Ingram Micro Manufacturer Services includes thousands of services from more than 100 manufacturers and service providers.

Services offered include:

  • Help desk - vendor phone and internet support
  • Installation - vendor software installation
  • Warranty and Maintenance - vendor extended, upgrade warranties and renewal maintenance
  • Professional services - vendor consulting, deployment, configuration, monitoring and inventory services

Line Card  [PDF file, 186 KB]



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