Help

Help Guide

    Please note that only IT Resellers are able to apply for an account with Ingram Micro. A reseller's business must comprise of reselling IT products to end users.

    For any questions about your online experience with Ingram Micro, please do not hesitate to contact us at electronic.services@ingrammicro.com any time for assistance.

    Your feedback and questions are most welcome.

     

  1. LOGIN
    1.1 Use legacy credentials
    1.2 Forgotten passwords
    1.3 Create a new password
    1.4 Forgotten username

  2. PRODUCT SEARCH
    2.1 Browse
    2.2 Product search
    2.3 Narrow search results
    2.4 Save searches

  3. BASKET & CHECKOUT
    3.1 Shopping baskets
    3.2 Create a quote from a basket
    3.3 Place an order

  4. MY ACCOUNT
    4.1 Setup notifications
    4.2 Preferences and personalisation
    4.3 Unsubscribe from notifications
    4.4 Create customers in your address book
    4.5 User administration

  5. QUOTES
    5.1 Find existing quotes
    5.2 Create a quote
    5.3 Add items to quotes
    5.4 Copy a quote
    5.5 Transform a quote to a basket

  6. MY ORDERS
    6.1 My orders
    6.2 Search for orders

  7. INVOICE HISTORY

  8. VENDOR BIDS
    8.1 IM Quick Start Viewing Vendor Bids
    8.2 Vendor Bids FAQ

Quick Reference Guide

Frequently Asked Questions